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Bella Mia Boutique
 

Terms & Conditions

Help & Advice

If you want friendly, impartial advice on what will suit your needs best, we're here to help at Bella Mia Boutique.


No Quibble Guarantee

We believe that our products are of the highest standard possible for the price we charge, and we try to provide the best possible service to you. Every product you buy from us is backed by our No Quibble Guarantee. If you are not completely satisfied with your purchase, simply call us within 30 working days of purchase, return the item unused and in it’s original packaging and we will have this refunded for you (Excludes carriage charges). Customer confidence is priority atBella Mia Boutique.


Card Payments

Exchange rates around the world do vary all the time so payments made to Bella Mia Boutique are always taken in UK pounds (£) Sterling. Banks and other Payment methods may use other exchange rates we always recommend checking with your bank / PayPal for their daily exchange rate.


Fast Efficient Delivery

Place your order before 12:00am and we will endeavour to have the goods dispatched from our warehouse on the same day. Delivery is free on all orders over £60 to the UK and Ireland.


Conditions of Sale

We aim, through bulk buying and constant price monitoring to give you the most competitive prices. Please let us know if you feel that this is not the case. Owing to supplier price increases and changes in currency exchange rates, we reserve the right to change prices at any time.


False Orders

All attempts to place false orders or attempts to deceive will be reported to the police.


Liability

Bella Mia Boutique accepts no liability for loss and/or damage to property or purely economic loss resulting from use of products sold or delays in delivery. This does not affect your statutory rights where these may differ. As with all provisions in this document they are set out in accordance with the law of the United Kingdom and most particularly that of Northern Ireland.


Our Guarantee

We believe that our products are of the highest standard possible for the price we charge, and we try to provide the best possible service to you.


If you are not satisfied with your goods for any reason, you should notify Bella Mia Boutique either by telephone or by e-mail within 30 working days of receiving the goods. Call our sales team for assistance with your return.


Product Disclaimer

Images are shown for illustration purposes only and actual products and packaging may vary due to changes made by our suppliers. We reserve the right to remove or replace products with superior products at short notice.


Bella Mia Boutique reserves the right to cancel orders and refund customers' money at any time due to pricing errors or other issues relating to accidental misinformation or online error.


Privacy Policy

At Bella Mia Boutique, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. Please read on for more detail about our privacy policy.


What information do we collect? How do we use it?

When you order, we need to know your name, e-mail address & delivery address. This allows us to process and fulfil your orders and to notify you of your order status. We also ask for your telephone number, which enables us to contact you urgently if there is a problem with your order. For some deliveries this number may be given to our couriers.


How does Bella Mia Boutique protect customer information?

When you place orders or access your account information, we make use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, to ensure compliance with the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.


Bella Mia Customer Service

Call us on 0845 565 0932. or e-mail at customerservice@bellamiaboutique.co.uk.


Bella Mia Boutique is a subsidiary of Christies Direct Ltd.

Company Registration Number: NI056224

Christies Direct, 16 Finvoy Road, Ballymoney, Co Antrim, BT53 7JE


How to find us

Ballymoney

10 Church Street
Ballymoney
BT53 6DL

028 2766 8024

Coleraine

16 Kingsgate Street
Coleraine
BT52 1LB

028 7032 7285

Dixons of Coleraine

25 Church Street
Coleraine
BT52 1AW

028 7034 4332